Not the Only Way to Fish,

Just A Better One!

Warranty Information





FISH XTREME’s LIFETIME COVERAGE POLICY

(Xtreme Angler Series Only)

 

We understand things happen that are out of your control.  Most other rod companies do not replace rods that were broken accidentally, and that’s where we are different.  Our replacement policy is fair to all.  We do not care how a rod breaks, whether it is a violent hook set, high stick, boat flip, or your fishing partner steps on it, we will not hassle you and we will replace it. (Not a Free Replacement Warranty.) 

Guides, Tips, Grips, Reel seat nuts are all wear and tear items and are not covered by warranty but are offered as replacement parts, so don't file a claim for those as you can have them repaired in your area. Link is found below.

Replacement Parts (click here) 

The Lifetime Coverage warranty is only good for the original purchaser of a new rod only. Proof of purchase is required (no exceptions) Proof of purchase can be done in 3 ways,

1. You purchased online and we have the record for you.

2. You used the registration form online and stored the copy of the receipt.

3. You mail in proof of purchase.

*If you cannot provide any of the above methods than an additional $25.00 will be added to your claim.  

 

HOW TO FILE FOR YOUR WARRANTY CLAIM

1. Cut the split out with the model number showing, (section between the rear grip and the butt of rod)




3. Mail in Rod Split, and proof of dated purchase in a padded envelope to the address listed below. If you purchased the rod from us online then we will have your proof of purchase. Also include in envelope the email address you used to file claim with online so we can look up your claim information. If you do not provide  written copy of the email you used when filing the claim on the website, the claim may be take longer than usual, or we may not be able to handle claim at all. (DO NOT MAIL IN REGULAR ENVELOPE AS MAIL SORTER WILL TEAR IT OPEN AND LOSE YOUR CLAIM)

4. Fill out the Warranty Claim Form at the bottom of this page.

Once we receive the envelope, we will process an invoice for your replacement cost according to the pricing below for the appropriate line of rods. We will email your invoice to you at the email address provided in your warranty claim form.

Once your replacement cost is paid, we will ship you a brand-new rod.

Fish Xtreme Rods - Warranty Dept.
313 Cloverdale Pl.
Flint, MI 48503 
 

Replacement Cost

All warranty claims payments are to be completed through invoice only!
Do not send Cash, Check or Money Order in with Required Rod Split and Info.
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All Fish Xtreme Rods have an Initial 60 Day Manufacturers Defect Warranty. If a rod is to break at no fault to the angler, the replacement cost will be waived. (Shipping Cost applies to all claims regardless of nature of the claim.) Manufacturers Defect claims can be denied if deemed "Not a Defect" by warranty claims official.
  

Warranty Costs per Series:

Xtreme Carbon Series

  • $40 + $25 Shipping Cost - 1 Year Warranty

     

    Xtreme Angler Series

    • $70 + $25 Shipping Cost - Lifetime Coverage (This is not a Free replacement warranty)

     

    Xtreme Trolling Series

    • $50.00 + $25 Shipping Cost - Lifetime Coverage (This is not a Free replacement warranty)

     

    Xtreme Titanium Series

    • $100 + $25 Shipping Cost - 1 Year Warranty

     
    Note if you cannot provide proof of purchase then an additional $25 will be applied to invoice. 

     
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